Amazon Project Zero（亚马逊零计划）
”Hello XXX,We noticed that you are not an authorized online retailer for XXXXXX brand products and you have listed this particular item, ASIN XXXXXXXX, which is sold exclusively by us, XXXXXX.
As you may be aware, the unauthorized selling of XXXXXX products is an illegal action that seriously infringes trademark Laws of the United States. As the Trademark owner, we did not sell you, nor authorize you to sell any XXXXXX branded products. While doing so you are violating USPTO laws and Amazon’s policy against IP infringement. Amazon Terms of Service: Amazon does not allow the unauthorized selling of products as it makes Amazon liable for allowing copyright and trademark infringement. In addition, products sold under a listing must match that listing EXACTLY.
Amazon Terms of Service: When listing items for sale using an existing product detail page, the product being offered must be listed on a product detail page that accurately describes the product in all respects, including with respect to the following attributes: manufacturer, edition, binding, version, format, or player compatibility. Sellers may not match their item to a detail page with a different ISBN, PC, EAN, or other external identifiers.
We kindly request that you follow our instructions:
a) Remove your offers for ASIN XXXXXX from all product pages on Amazon.com within 48 hours, and do not use these, or other XXXXXX list items on product pages in the future.
b) Send us confirmation after you have removed the previously stated products and listings.
If you do not comply with these demands, we will commence further action. This includes filing an official claim with the amazon.com Seller Performance Department, which will seriously impact your Amazon performance metrics. We will also take legal action against you and your company for Trademark Infringement on our products.
If you have any questions, feel free to give us a call at (XXX) XXX-XXXX
I am writing to advise you that I have recently purchased an item from an Amazon supplier that did not match the description of the product.
I wish to make a complaint about this seller and I would like my complaint to be investigated to ensure that they are not selling the same product to other Amazon clients.
I have attached for your information:
ASIN/ISBN:Name of Store/Seller:
I am providing photos of the item that I have received. The item was different from the listed item in the following ways:
1. aaaaa (refer to Photo 1)
2. bbbbb (refer to Photo2)
3. ccccc (refer to Photo 3)
4. ddddd (refer to Photo 4)
I am listing a complaint as the seller:
1. provided me with a product that did not match the product description.
2. provided me with a product which was of lesser quality than the product in the description.
3. provided me with a product which was counterfeit.
4. provided me with a product that was not of suitable quality.
5. misled me in their Amazon listing Sincerely,xxx.